Optimize Collaboration & Productivity
Innovative Digital Workplace Solutions
Enhance productivity and collaboration with our secure, next-generation digital workplace solutions. From consulting to advanced communications tools, CBTS helps you streamline operations and boost efficiency. Register for Tech Talk on July 25, 2024.
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Collaboration And Meeting Solutions
Enhance productivity with secure, next-generation collaboration solutions
Digital collaboration enables users to work together remotely using modern technology to plan, carry out, track, and communicate about their work. Digital collaboration allows users to work seamlessly together from anywhere on any device, all while delivering crystal-clear audio and video.
The workforce has changed. More of us are working and learning online, connecting virtually, and interacting digitally. To do so, we are using a wide variety of collaboration tools: video conferencing, desktop sharing, instant messaging, and more.
Unified Communications as a Service (UCaaS)
Seamlessly integrate communications to enhance productivity
UCaaS is a cloud-based delivery model that consolidates various communication tools such as chat, calling, file sharing, and video conferencing into one unified interface or platform. It enables companies to migrate from using hardware devices to software applications.
UCaaS is a subscription-based service that includes the management and security of the technology. This approach allows organizations to redirect their IT staff to work on more strategic roles that directly contribute to the company’s growth. Moreover, the most significant advantage lies in the benefits it brings to employees—notably, improved collaboration and productivity
Contact Center as a Service (CCaaS)
Elevate your customer experience by choosing Contact Center as a Service
Contact center deployments are complex to configure and challenging to manage. As organizations try to stay ahead of the technology curve, having a trusted and reliable IT partner is critical to success.
Cloud-based Contact-Center-as-a-Service (CCaaS) solutions help companies keep pace with these changes by equipping agents with state-of-the-art tools. CCaaS platforms empower agents to provide optimal service in an omni-channel environment, leverage advanced features, and customize workflows with unlimited integration capabilities.
Digital Workplace Consulting
Drive innovation and business outcomes together
A digital workplace is an ecosystem of integrated communication and collaboration technologies that allows remote employees secure access to enterprise grade internal systems. At its core, a digital work environment is the virtual equivalent of a physical office space, where collaboration and work processes happen via digital applications and platforms.
Digital workplace solutions include: Collaboration and meeting tools, Unified Communications as (UCaaS), Contact Center as a Service (CCaaS), and networking tools like Network as a Service (NaaS), network security, and SD-WAN.
A highly reliable network for today’s demanding remote workforce and digital customers
Network as a Service (NaaS) is a fully managed solution for complex, modern networks. NaaS provides businesses with a scalable method of supporting, maintaining, expanding, and securing modernized commercial networks. In addition, this service enables cloud integration, security, switching, Wi-Fi, BYOD, and IoT management, system monitoring, and software-defined wide area networks (SD-WAN).
Today’s IT departments are under pressure to do more with less: manage more applications, sites, and clients with a limited budget and workforce. On top of that, managing disparate network equipment becomes time and labor-intensive, stealing resources from strategic technology initiatives. As a result, existing networks are being stretched beyond their intended lifespans, leading to more downtime and higher support costs. By leveraging the power of the Cloud, Network as a Service combines cutting-edge technology tools to streamline hybrid networks.
SD-WAN
Amplifying networks with SD-WAN solutions
Software-defined wide area network (SD-WAN) shifts the burden of data flow from hard-line MPLS networks to the Cloud. SD-WAN architecture puts the control of a wide area network (WAN) for a company and its branches from an onsite data center and hardware onto cloud-based software.
By implementing SD-WAN, organizations have better control of connectivity, data management, and the flow of information from headquarters to company branches and remote workers. This solution provides the manageability, application performance, reliability, and security today’s fast-moving enterprises expect.
Seamlessly integrate communications to enhance productivity
By combining the capabilities of SD-WAN and SSE (secure service edge), enterprises can forge a SASE framework, fundamentally transforming the way organizations safeguard their network infrastructure and data assets. Deliver maintenance-free, advanced threat prevention to remote sites and branch offices in minutes with a tailored, managed SASE solution
As cloud applications become prevalent, traditional WAN architectures may not be sufficient to meet the demands of modern organizations. Many are turning to SD-WAN, allowing for improved connectivity through a single dashboard. In conjunction with secure service edge (SSE), this approach takes the combined benefits of cloud and network security solutions and offers a unified solution: secure access service edge (SASE).